How to Create, Edit, and Delete Custom Roles
Learn how to effectively manage custom roles in your system by creating, editing, and deleting them with ease.
Last published on: September 03, 2025
Video: How to Create, Edit, and Delete Custom Roles
Video Transcript
welcome this video will walk you through
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how to create edit and delete custom
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roles in your income lab account from
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your main households page find your firm
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icon on the top right of your
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screen then on your firm management page
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click the rolls
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button from there click create new rooll
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on the
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right then give your rle a name
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and select the base role you'd like to
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use as the starting point for the
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default permissions you'll see we have
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multiple default roles here it's
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important to note that if I'm creating a
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custom role for an advisor it's
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important to use that advisor base Ro or
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the base r that is tied to the license
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you've purchased so for example if I
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have two support staff members on my
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team and I want to create customer RS
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for them I would want to use that uh
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base roll there as the starting point
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since it matches their license
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for this example I will use the firm
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admin base rooll once you select your
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base R you'll then see your options
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below first on the administrative
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section here is where you can select
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what types of functionality Your Role
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will be able to have when it comes to
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adding or removing things like members
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groups editing editing the firm and
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group Capital Market assumptions and
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default values creating Ed editing
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households sharing data from
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Integrations and then on the right you
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will also have the permissions for just
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what they can view so here selecting or
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giving permissions to view the firm
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members view the group list view view
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the CMAs and default values and ability
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to edit firm account information like
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billing and payments logos and
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disclosures to remove a permission you
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just uncheck the box and then from there
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if You' like to turn it on you just
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check the box to turn it on the other
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important piece to note here is the role
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management section this this allows you
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to select whether this custom Ro can
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create or edit other custom member
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roles the additional sections here are
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just allowing you to select whether this
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custom Ro will be able to access
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different features or sections of the
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software like the report Center the tax
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lab life Hub plan dashboard and so
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forth once you set up all your
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permissions for your custom roll go
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ahead and click save or to go back and
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cancel you can just click the back
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button
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here as I mentioned earlier the software
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will come pre-built with some default
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rolles you can see those noted here when
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you're on the rolls page with the
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default roll indicator all your custom
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rolles will be shown below with the
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creation date to edit or delete a custom
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roll find the three dot icon for that
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custom roll click edit and then make
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your changes or click delete to delete
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that custom
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rooll when you have all your custom
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rolles set up you can then go to your
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members Tab and first if you're adding a
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member you can then click add member
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here put in their information and select
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the custom role that you've created from
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here if you're adding the custom roll
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for uh all already existing member on
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the account find that member
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here click the three dot
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icon click edit and then you can edit
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the custom roll for that specific member
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here as well if you do make any
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changes click save changes to save or
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click the x button here to minimize and
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cancel that's it thank you for viewing
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this video we hope this helps please
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reach out to our team if you have any
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questions