Available Integrations
The following platforms are available for integrations within Income Lab:
- Altruist
- Black Diamond
- Blue Leaf
- BridgeFT
- Schwab
- Fidelity
- fpPathfinder
- Interactive Brokers
- Millennium Trust Company
- Nitrogen
- Orion
- Precise FP
- Redtail
- SSG
- Yodlee
Video: Integrations Tutorial
Video Transcript
welcome this video will walk you through
0:04
adding an integration to your income lab
0:06
account from the households homepage
0:08
dashboard here click on the profile
0:10
Avatar in the top right corner and
0:12
select
0:13
Integrations once on the Integrations
0:15
page here you can add a new integration
0:18
or update an existing
0:20
integration let's go ahead and add a new
0:22
integration here so we can select the
0:23
one we
0:24
want quick note our custodial
0:26
Integrations may require additional
0:29
steps to process a approval to start
0:30
linking accounts for this example let's
0:33
sample with Schwab here so we'll select
0:35
Schwab and Link this brings up
0:38
instructions here specifically to Schwab
0:40
go ahead and follow the instructions in
0:42
the window to submit the required
0:43
information needed to retrieve your data
0:45
feed directly from your custodian keep
0:47
in mind there are different processing
0:50
timelines depending on the integration
0:52
after you have submitted what is needed
0:54
for approval and you're ready to move
0:55
forward click on I am not a robot and
0:58
select the items that are
1:00
asked here in once we've passed that
1:03
we'll go a and click
1:05
save this is going to bring this up as
1:07
pending here once you've received
1:09
approval from the custodian our
1:11
thirdparty partner Bridge F will create
1:13
your account to link to income lab and
1:15
you will receive login credentials from
1:17
bridge F these are the credentials
1:19
you'll want to add here to link that
1:22
integration so once you have your Bridge
1:24
F credentials we'll click the add
1:25
credentials button in income lab name
1:27
the connection we recommend keeping this
1:30
the same as the institution of your
1:31
integration your credentials these will
1:33
be your Bridge ft credentials not your
1:35
Charles Schwab credentials once you've
1:38
entered those click I am not a robot and
1:40
relink once that relinks the ad
1:43
credentials should now show as active if
1:46
you see an update status button go ahead
1:48
and click on that update status to
1:50
finalize the integration you will then
1:52
notice the status here will be updated
1:54
to
1:55
active for all other Integrations simply
1:58
select the integration
2:01
click link name the
2:06
connection enter your integration
2:09
credentials here select I am not a robot
2:11
and Link and that will directly link
2:13
those accounts through Black Diamond
2:15
certain institutions will direct you to
2:18
another
2:19
page so just be aware that when you
2:21
click link it is going to open up
2:23
another page add your credentials sign
2:26
in and it will link those accounts to
2:28
your income lab instance here continue
2:30
with the integration
2:32
setup to refresh your balances update
2:35
your credentials or even delete an
2:37
integration select the three. icon for
2:39
more options if deleting a prompt
2:41
message will appear to type in
2:44
delete and then click delete and this
2:47
will remove the
2:49
integration once you have an active
2:51
integration you will still need to add
2:53
the linked Accounts at the household
2:54
level to add the linked accounts let's
2:57
go back to our households dashboard here
3:00
select the household we want to
3:04
update and in the top right corner we're
3:06
going to click the pencil icon here this
3:08
is going to edit our
3:09
plan we'll go to the assets
3:12
tab under investment accounts you will
3:16
see the add link to counts button once
3:19
you have an integration to link The
3:21
Source will be available here to select
3:22
from the dropdown you can search for the
3:24
household name select the account you
3:27
want to pull over and Link and then
3:28
click save and then they'll be able to
3:30
start linking
3:32
in if have questions on the integration
3:36
you can always refer to our help center
3:38
here and search the keyword Integrations
3:42
overview this will get you our resource
3:44
article for more information on specific
3:46
Integrations and how to add linked
3:48
accounts specifically tied to that
3:52
integration to get back to the
3:54
Integrations page again selecting the
3:56
profile icon up at the top right
3:59
integration
4:00
and it'll take you back to this page we
4:02
hope this helps thank you for watching
4:04
this video reach out to our team if you
4:06
have any
4:14
questions
Custodial Integrations
➡️ Reminder
To initiate the integration request inside Income Lab, you'll need to scroll down to the bottom of the integration instructions page and check I'm not a robot, then click Save.
Fidelity
Full Instructions
Process Overview
- Advisor submits data authorization through Fidelity
- Advisor emails G-Numbers to [email protected]
- BridgeFT processes data authorization
- Once data authorization is processed, the advisor checks the status in Income Lab to activate the integration
Timeline
- Advisor submits data authorization via Fidelity: 1 business day
- Fidelity processing: 5-8 business days
- Configuration + Credentials: 2-3 business days
Total: 8-14 business days
Pershing
Process Overview
- Advisor emails Pershing to request data feed be initiated
- Advisor emails rep codes to [email protected]
- Pershing Team processes the request
- Once the request is processed, the advisor checks the status in Income Lab to activate the integration
Timeline
- Advisor sends email to Pershing: 1-3 business days
- Pershing processing: 10-14 business days
- Configuration + Credentials: 2-3 business days
Total: 14-20 business days
SSG
Process Overview
- Advisor emails the SSG Team to request that the data feed be initiated
- Advisor emails rep codes to [email protected]
- SSG Team processes the request
- Once the request is processed, the advisor checks the status in Income Lab to activate the integration
Timeline
- Advisor send email to SSG: 1-3 business days
- SSG processing: 10-12 business days
- Configuration + Credentials: 2-3 business days
Total: 13-18 business days
Interactive Brokers
Process Overview
- Advisor emails the Interactive Brokers Team to request that the data feed be initiated
- Advisor emails rep codes to [email protected]
- Interactive Brokers Team processes the request
- Once the request is processed, the advisor checks the status in Income Lab to activate the integration
Timeline
- Advisor sends email to Interactive Brokers: 1-3 business days
- Interactive Brokers processing: 3-4 business days
- Configuration + Credentials: 2-3 business days
Total: 6-10 business days
⚠️ Important Notice
If you're part of a team or using a shared permissions account, after you activate an integration, make sure each member or group has access to the integrations they need. Click the three-dot icon, select Edit Permissions, and enable access for each integration.
Need help?
Watch the tutorial video below for a quick walk-through.
⛔ Integrations Not Currently Available
The following integrations have been requested but are not currently available:
- Advisor 360 / Client 360
- Advyzon
- Albridge
- Asset Map
- Capitect
- Dispatch
- eMoney
- Holistiplan
- Kwanti
- Money Guide Pro
- Morningstar
- Raymond James
- Right Capital
- Salesforce
- Tamarac
- Wealthbox
- Wealthramp
If you're a member of the Income Lab community, you can upvote these requests on the Feature Requests page. Otherwise, you can reach out to our support team to let us know which integrations you'd like to see added.