How to Create, Edit, and Delete Teams Custom Roles
Learn how to effectively manage custom roles in your teams system by creating, editing, and deleting them with ease.
Last published on: April 14, 2026
Video: How to Create, Edit, and Delete Teams Custom Roles
Video Transcript
welcome this video will walk you through
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how to create edit and delete custom
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roles in your income lab account from
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your main households page find your firm
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icon on the top right of your
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screen then on your firm management page
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click the rolls
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button from there click create new rooll
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on the
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right then give your rle a name
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and select the base role you'd like to
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use as the starting point for the
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default permissions you'll see we have
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multiple default roles here it's
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important to note that if I'm creating a
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custom role for an advisor it's
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important to use that advisor base Ro or
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the base r that is tied to the license
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you've purchased so for example if I
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have two support staff members on my
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team and I want to create customer RS
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for them I would want to use that uh
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base roll there as the starting point
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since it matches their license
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for this example I will use the firm
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admin base rooll once you select your
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base R you'll then see your options
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below first on the administrative
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section here is where you can select
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what types of functionality Your Role
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will be able to have when it comes to
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adding or removing things like members
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groups editing editing the firm and
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group Capital Market assumptions and
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default values creating Ed editing
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households sharing data from
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Integrations and then on the right you
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will also have the permissions for just
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what they can view so here selecting or
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giving permissions to view the firm
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members view the group list view view
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the CMAs and default values and ability
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to edit firm account information like
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billing and payments logos and
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disclosures to remove a permission you
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just uncheck the box and then from there
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if You' like to turn it on you just
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check the box to turn it on the other
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important piece to note here is the role
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management section this this allows you
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to select whether this custom Ro can
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create or edit other custom member
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roles the additional sections here are
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just allowing you to select whether this
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custom Ro will be able to access
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different features or sections of the
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software like the report Center the tax
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lab life Hub plan dashboard and so
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forth once you set up all your
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permissions for your custom roll go
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ahead and click save or to go back and
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cancel you can just click the back
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button
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here as I mentioned earlier the software
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will come pre-built with some default
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rolles you can see those noted here when
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you're on the rolls page with the
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default roll indicator all your custom
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rolles will be shown below with the
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creation date to edit or delete a custom
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roll find the three dot icon for that
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custom roll click edit and then make
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your changes or click delete to delete
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that custom
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rooll when you have all your custom
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rolles set up you can then go to your
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members Tab and first if you're adding a
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member you can then click add member
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here put in their information and select
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the custom role that you've created from
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here if you're adding the custom roll
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for uh all already existing member on
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the account find that member
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here click the three dot
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icon click edit and then you can edit
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the custom roll for that specific member
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here as well if you do make any
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changes click save changes to save or
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click the x button here to minimize and
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cancel that's it thank you for viewing
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this video we hope this helps please
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reach out to our team if you have any
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questions