Life Hub User Guide
This article will provide a step-by-step instructions and a video tutorial walk-through on how to use Life Hub.
Last published on: October 15, 2025
Life Hub is Income Lab’s one-page interactive visualization of a client’s financial picture. The video tutorials and step-by-step instructions will provide a thorough walk-through on how to navigate and use Life Hub.
New User Video Tutorials
Video: 1 of 3 - View Plans in Life Hub
Video Transcript: 1 of 3 - View Plans in Life Hub
welcome to getting started with life Hub
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this video will guide you through your
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first session in life Hub and help you
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understand the basics of the app when
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you first log into life Hub you'll see a
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list of households that have plans if
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you're new you don't have any households
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so here you have the opportunity to
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explore some examples or create a
0:20
household of your own let's look at this
0:23
example of a retired
0:25
couple here we see the main life Hub
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view of the plan zoomed out to the
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highest level and organized by income
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expenses assets and liabilities of the
0:35
plan as well as savings and insurance as
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you can see at the top of the screen
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we're looking at the first year of the
0:43
plan you can zoom into sections of the
0:46
plan either by using the zoom icons here
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or you can customize the view by
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clicking on categories to expand or
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collapse them click on the plan items
0:57
themselves to see details on that it
0:59
item and even edit those details or
1:02
delete the item entirely life Hub puts
1:05
all plan information as well as Plan
1:07
Building and editing at your
1:10
fingertips you can also add new items
1:12
from this page advisers often use this
1:16
view to show clients how their resources
1:18
come together to create income down to
1:21
the account withdrawal level how that
1:24
income compares to planned expenses and
1:26
taxes and how income and savings ffect
1:30
assets and liabilities over time clients
1:33
love to see how the interplay between
1:36
resources expenses savings and assets
1:39
change over
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time for example this couple currently
1:44
has rental income and social security
1:46
income from one spouse but when the
1:49
pension begins in 2025 and the other
1:52
spouse begins receiving Social Security
1:54
in 2027 portfolio withdrawals will go
1:58
down switching to to a pre-retirement
2:00
example we can see a couple saving to
2:03
their investment accounts while still
2:04
working and how those accounts are
2:06
growing while they pay down their
2:08
mortgage and get closer to
2:10
retirement on the timeline you'll find
2:13
important plan Milestones like
2:15
retirement dates the beginning of rmds
2:19
or the beginning or ending of plan items
2:22
a subtle animation links plan items and
2:25
their place on the
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timeline when you hover on a specific
2:30
item a small graph appears to show how
2:33
that item changes through the plan click
2:36
on the client avatars at the top to show
2:39
only the items linked to each client or
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to the two of them
2:43
together use this important tool menu to
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change whether plan values are shown in
2:49
today's dollars or future dollars and
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whether values are
2:54
rounded from the tool menu you can also
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generate a customized report of the plan
2:59
for for the year currently chosen the
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onepage option shows only information
3:05
you have on the screen expanded or
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collapsed as you see
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fit there are two other ways to view
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plans in life Hub one is a view of how
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income and withdrawals flow into savings
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and
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expenses these visualizations are
3:22
available for income and expenses assets
3:25
and liabilities and portfolio
3:28
flows the other op option is the plan
3:30
dashboard a simple summary view with
3:34
portfolio total and retirement spending
3:37
capacity at the top and graphs of full
3:41
plan income expenses and taxes at the
3:46
bottom click on the balance or spending
3:50
capacity cards to get more information
3:52
on plan Investments and income
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sources this completes a review of ways
3:58
to view plan in life Hub in the next
4:01
video we'll cover ways you can create
4:03
your own
4:04
plans
Video: 2 of 3 - Building Plans in Life Hub
Video Transcript: 2 of 3 - Building Plans in Life Hub
welcome to getting started with life Hub
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there are several ways to build a plan
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with life Hub if you have certain
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Integrations you can start with a
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household import of data from other
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software or data sources but if you
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don't have those integration set up yet
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a good place to start is with quick
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create here you can quickly add all of
0:22
the important ingredients investment
0:25
accounts salaries Social Security and
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pensions as well as other assets and
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liabilities with quick create you can be
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often running in just a few
0:35
minutes we can now refine the plan by
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editing things like income and expense
0:41
timing asset allocation and more from
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within life
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Hub alternatively you can build a plan
0:50
via the standard route this starts with
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some basic information on the household
0:55
and then allows you to enter detailed
0:58
information on assets and inome income
1:01
you can add categories like expenses
1:04
savings and insurance to the plan from
1:06
the plus
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menu life Hub plans don't require you to
1:11
enter expense information that can be a
1:14
little confusing if you're used to other
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planning software the first question
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that generalized planning or
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accumulation planning software typically
1:22
asks is how much would you like to spend
1:25
in
1:26
retirement in contrast when you're
1:28
building a life Hub plan the first
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question the software Answers by default
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is how much can I
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spend that means that you don't need to
1:37
start with a budget or a feel for client
1:39
spending goals that difference can be
1:42
surprising but it might help to notice
1:44
that the question how much can I spend
1:46
in retirement is a bit like asking how
1:49
much do you earn in your working years
1:51
and it's a question that can be answered
1:53
before exploring how much a household
1:55
actually spends or would like to spend
1:58
don't worry if you do know how much
2:00
clients spend or would like to create a
2:02
plan that zeros in on a particular net
2:05
spending level we'll cover that
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later the first step in building a plan
2:10
is typically to include all of the
2:12
income and assets that fund life now or
2:16
will fund life in retirement investment
2:18
accounts Social Security pensions and so
2:21
on if someone isn't yet retired be sure
2:24
to include current wages and any saving
2:27
they're doing to investment accounts
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the best practice here is to enter
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things as realistically as possible
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often that means treating them as
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monthly not
2:37
annual of course if an income stream or
2:40
Savings Plan really is happening
2:42
annually or quarterly go ahead and enter
2:44
it that
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way it's also important to choose the
2:48
right account type for each investment
2:50
account and set asset allocations and
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any specific restrictions on the
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accounts for example if a 401k is not
2:58
available while the empy employee is
3:00
still working include that in the plan
3:03
if clients have non-qualified Deferred
3:05
Comp or inherited IAS that are
3:07
Distributing funds over a certain period
3:09
of time include that as
3:11
well next we add Legacy and spending
3:15
goals if leaving a portfolio balance as
3:18
part of a financial Legacy is a high
3:20
priority add the Legacy goal in the
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plan's advanced
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settings if you add a legacy goal the
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spending capacity in retirement will
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beow lower because the app knows the
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client will have to spend less if they
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want to fund that
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goal spending goals in life Hub come in
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two flavors Baseline and other variable
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other variable expenses are significant
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lumpy or temporary expense items we're
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not talking about the basics of everyday
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living like groceries transportation and
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so on instead these are things like
3:55
paying off a mortgage a home purchase or
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planning to self-fund Future long-term
4:02
care to enter a mortgage add a liability
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and be sure to include the payments as
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an other variable expense if you don't
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know the mortgage balance you can just
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add the payments in the other variable
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expenses
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section just as with the portfolio
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Legacy goal other variable expenses will
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reduce what can be spent on everything
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else in life for example if I added a
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spending goal of gifting $1,000 a month
4:28
to a grandchild for 4 years to help pay
4:30
for college the pl spending capacity in
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retirement will go down in order to fund
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that gifting Baseline expenses are
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different if you're building a how much
4:43
can I spend plan Baseline expenses will
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have no effect on spending capacity in
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retirement if you're asking the app how
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much someone can spend in retirement
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Baseline expenses are just there as a
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way to understand how what clients can
4:59
spend compares to what they would like
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to
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spend if on the other hand you're
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building a how can I spend X plan you'll
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be targeting the plan's Baseline
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expenses net of taxes and net of other
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variable
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expenses you can enter Baseline expenses
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in two ways on the expenses tab either
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as a bottom line total or
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itemized this is also where you can
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toggle the primary question of the plan
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between how much can I spend and how can
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I spend
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X here's an example in this plan I've
5:39
added $10,000 a month in Baseline
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expenses now this household's resources
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could actually support quite a bit more
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and here we see that there's a surplus
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in the available income that just means
5:52
that if these clients spent what they
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could spend they'd have some extra
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spending
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money but if I switch this plan to
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Target that $10,000 a month the software
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will estimate how much needs to be drawn
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from account so that we can fund all and
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only the expenses in the plan plus
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taxes to review you can build a life Hub
6:15
plan by importing data via an
6:18
integration by using quick create which
6:21
takes you to life Hub quickly for
6:23
additional fine-tuning or by using the
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standard
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route typically you'll want to start
6:29
with household resources and then add on
6:33
Legacy and expense
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goals there are two kinds of expenses
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other variable which are used for
6:41
significant temporary or lumpy spending
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and Baseline which are steady consistent
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expenses expense planning is however
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entirely optional in life
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Hub finally you can build two kinds of
6:56
plans in life Hub a what can I spend
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plan which figures how much a
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household's resources could support and
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a how can I spend plan which targets
7:08
Baseline expenses net of taxes and net
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of other variable
7:13
expenses in the next video we'll wrap up
7:16
with some more advanced topics
Video: 3 of 3 - Advanced Planning Examples in Life Hub
Video Transcript: 3 of 3 - Advanced Planning Examples in Life Hub
welcome to getting started with life Hub
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so far we've seen how to navigate the
0:06
software and explored some of the tools
0:08
and visualizations available in life Hub
0:12
and we reviewed how to create plans and
0:14
some of the options for plan types in
0:16
the app in this video we'll cover some
0:19
more advanced Topics by looking at
0:22
examples the planning that you can do in
0:25
life Hub before at and in retirement is
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very powerful but the goal of the app is
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to make planning clear to clients to
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declutter and just focus on getting to
0:36
those aha moments that often means
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you'll want to illustrate how pieces of
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the plan fit and work together we'll
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look at five examples here that touch on
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Social Security asset purchases Roth
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conversions pre-retirement
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and Longevity
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planning first life Hub has a robust
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social Social Security planning module
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here you can enter a bit of information
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about the client for example their
1:06
annual income or their primary Insurance
1:08
amount if you have access to that and
1:10
you get a full range of claiming options
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for each option you can see the client's
1:16
Break Even age for that
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choice if a client is already taking
1:21
social security you can just uncheck
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this box and enter the information
1:26
directly if you
1:28
prefer often when you delay Social
1:30
Security there's a period when the
1:32
portfolio has to do more work in this
1:35
plan Social Security benefits come in
1:38
phases these views can show the client
1:42
how they will be withdrawing heavily
1:44
early on yes but those withdrawals will
1:46
go way down as Social Security phases in
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note that this plan includes a so-called
1:53
age-based income path which targets
1:56
higher income and spending early in the
1:58
plan and low lower spending as the
2:01
client's age this pattern also known as
2:04
the retirement smile can be turned on or
2:08
off in the plan's advanced
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settings you may want to include the
2:13
sale or purchase of an asset like a
2:16
vacation home in a plan to do that just
2:19
add the purchase within the asset
2:22
itself if you're funding that purchase
2:24
partially with a loan add the mortgage
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in the liabilities section make sure the
2:30
loan is marked as originating on that
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date you'll now be able to show the
2:35
client all of the moving Parts within
2:38
life
2:39
Hub furthermore you can show two
2:41
scenarios one with the vacation home and
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one without so the client can see what
2:46
the impact would be on their
2:50
life once you know what income level
2:52
you're targeting in retirement the next
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question is where should my withdrawals
2:57
come from and should I consider Roth
2:59
conversion
3:00
life Hub allows you to illustrate a
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range of distribution strategies just go
3:05
to the plan's advanced settings and open
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the taxes section here you can apply a
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variety of strategies from prata or
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proportional withdrawals to ordering
3:17
withdrawals by the tax treatment of
3:19
accounts to Roth conversions that Target
3:22
a particular tax bracket if you're
3:24
interested in other tools that income
3:26
lab offers for evaluating these
3:28
strategies and measuring their impact
3:30
please contact our support team for
3:32
upgrade
3:34
options here I've applied a strategy
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that executes Roth conversions to fill
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up the 22% Federal ordinary income tax
3:42
bracket I can now see what those
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conversions look like each year down to
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the account
3:49
level if you're working with someone who
3:51
has not hit retirement yet life Hub can
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be used to show savings plans and
3:57
different retirement dates so that so
3:59
that clients can visualize their
4:01
situation now and their options for the
4:04
future to make pre-retirement clear be
4:07
sure you've entered all wages and income
4:11
and included pre-retirement expenses
4:13
along with
4:15
savings here for example we can show
4:18
clients how they could be saving more
4:20
and if they did how they could retire
4:23
sooner finally let's look at longevity
4:27
planning life Hub uses mortality tables
4:30
to produce a plan length in the plan's
4:33
advanced settings you can adjust that
4:35
plan length by changing how much
4:37
longevity risk the risk of living longer
4:40
than you'd planned is in the plan by
4:43
default life Hub calculates mortality
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risk and adjusts plans accordingly
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however if you want to include an
4:51
explicit date of death for one client in
4:54
the plan just click the calendar icon
4:57
here and choose a date all of the plan
5:00
items will adjust and show how things
5:03
change upon one spouse's
5:07
death these are just a few of the
5:09
countless ways you can use life Hub to
5:11
make planning clearer and more
5:13
accessible to clients please check out
5:16
more of our videos in the Life Hub help
5:23
center
How do I Navigate Life Hub?
Advisors can now have a one-stop location where a client’s financial plan is easily accessible, editable, and presentable. Inside Life Hub, you can view plan information at 3 different levels.
To navigate between the different levels, click the 3 icons on the top right side of the page.
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At the highest level view, you can select individual sections and explore them in more detail.

You can take it a step further and specifically highlight the 'Portfolio Withdrawals' section. From there, you can show the client which accounts they are pulling withdrawals from and exactly how much.

Easy Edits
With Life Hub’s Easy Edit feature, you can add, edit, and make any changes immediately, saving you time with data entry. To get started, click the Add New button. You can add any inputs like income, assets, expenses, liabilities, savings, and insurance from here.

Select the category, add your inputs, scroll down to the bottom of the input section, and click Save.


To make a quick edit to an existing entry, click the line item you’d like to change. The inputs section will open up on the right side. Make your edits, scroll down to the bottom, and click Save.

After saving your edits, click Recalculate Values at the top of the page to update your plan with the new inputs.

In addition to editing the sections on the screen, you can also click the middle section to edit the plan name, state of residence, and the client's retirement start dates.
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💡 Important Fact
Life Hub shows beginning of year balances in nominal terms.
Timeline
With Life Hub’s timeline, users can easily interact with their financial future.
Click and drag the slider to select each year, or use the year picker in the center of the screen to choose the year you would like to view.

Milestones
Another great feature of the Life Hub timeline is the milestones. You can hover over the milestone pin to highlight the milestone and simply click on that year to view the plan at that exact time. The color of the pin will determine which category of input it's associated with.

For example, the pink pins represent the point at which a liability is paid off. In the screenshot below, we've highlighted when the clients will pay off their mortgage.

One-Page Report
Clients will certainly ask for a report of their plan in Life Hub. Click the white box on the top right of your screen, then click the Generate Report button to create a 1-page printable PDF.

You will have the option to select a comprehensive report or a custom one-page report. With the custom one-page report, you can select the portrait or landscape version. There will also be the option to include or remove any reference materials, like the inputs, assumptions, and glossary reports.
