Lab Talk Tuesday - User Webinar January 2026

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Hey, Mali. All right. Good morning, Ben. How you doing? Good. How's it going? I got three in here.
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Doing well. Perfect. Okay. Good. Good. All right. Let's get it kicked off. Good morning,
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everyone. Thank you for joining our new user webinar today. My name is Mallay
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and I will be running through the session. Um, this is a monthly webinar. we host for new users to really help you
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learn how to navigate the income lab software. We'll talk through best practices and really just help you get
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off the ground running and also share additional resources so as you get deeper into the software you know how to
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get help from our team or access those resources from there. Uh we'll have about 45 minutes of this presentation
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and then we'll open it up for Q&A uh at the end. Um you should see the option
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here at the bottom to uh in our bottom toolbar to open up the Q&A section. you
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might have to click more and then get to that Q&A section here, but um along the way if you have questions that you'd
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like us to address at the end, feel free to just put those questions in the Q&A. Other users will be able to upvote and
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so that way at the end we'll kind of prioritize uh the questions based off of the votes and hopefully we'll be able to
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get through all the questions for everybody. Um we are recording this session. So after the webinar um
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probably later today or tomorrow, our team will send out the recording. We'll also uh put the recording in the help
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center and in our community so that way you always have access to go back and to watch the recording here as well.
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Okay. So, let me share my screen and get us right into the software.
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All right. And let me move our faces over here. Ben, quick check in. Are you seeing that come through?
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Yep, we see it here. Awesome. Okay. Okay. Um, before we start into just talking about how to actually
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build plans and and get all into the good stuff in Income Lab, one of the best practices we really want to help users do is just setting up your main
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settings when you first get in here. Um, that will impact a lot of what you see on the visuals. Um, and so first to
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start off, if we click our profile in the top right of our screen here and go to display settings, there's two quick
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things I'll want to point out. First, you can do the light mode, dark mode. We've had some advisers who prefer to
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kind of see things in dark mode. So, that is something that we have available. Um, but one of the things you'll see come up pretty frequently is
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in the software, especially when we get to the dashboard, you will be able to see a spending capacity or a retirement
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paycheck. This is the amount that the client is able to spend based off all the information you'll put into the
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plan. But, it's really important for us to know that these words are used interchangeably here. So, they mean
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essentially the same thing. We just have users who prefer to see in the app that number called the spending capacity
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where some users prefer to see that called the retirement paycheck. Really just depends on your preference. But
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here's where you can kind of select the plan wording and what you want to see in the app. Also below here in each of the
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features of the software, the dashboard, the lifehub, we also have users who prefer to either see those values in
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real versus nominal, monthly versus annual, or gross versus net. Here's where you can just set your defaults on
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what your preference is as far as what values are shown initially in the app.
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You'll be able to quickly change those and I'll show you how to do that on the fly and you can save it there. But this
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is a great place to kind of go in and just make sure that everything is initially set up how you would like.
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Another important thing here while we're in this page is just setting up integrations. This makes it really easy
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as you have maybe Red Tail, Orion, Schwab, and you're looking to pull data
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from those integration partners. So from the integration page, you can click add integration. Select whichever
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integration partner you are looking for and then go from there. And most likely you're just entering your username and
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password. If it's one of the custodians like Fidelity, we will give you kind of
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a full expectation here and kind of the process that you have to go through to set up those custodians just because
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they have a different ROI process here. Um, if you're looking for help on setting up specific integrations, you
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can click the green icon here at the top. We have a great tutorial video here. You can also go to our
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integrations overview article, our integration data points that will just talk about what data actually comes over
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from those integrations just so you kind of know what you'll expect when you set up an integration.
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And then let me get to the main settings here at the top as well. In your main settings, here's where you'll have some
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additional options of setting um different things. First, I'll talk about the customization settings as you are
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maybe looking to build reports and have those deliverables set up. You are able
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to upload your firm logo. So, just having that be a little bit more custom to your brand. So, you can put in your
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firm logo. You can also select what name shows up on those reports. Whether that is just your firm name, the specific
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user who's building the reports, you have the options there. And if you have any custom disclosures that you'd like
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to be included on your reports, here's where you can upload those disclosures or change that disclosure language here
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at the bottom. Next is model allocations. This will come up when we talk about adding assets into the plan.
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But one way you can really save a lot of time is instead of either using our default models or going in and doing a
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custom allocation for every account, you can pre-build some of your models. So a lot of our users like that they can go
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in here maybe set up set up their own 60/40 portfolio whatever custom model
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they use and then quickly use that model when they are setting up their assets.
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And again we will show you that when we actually get into a household here. Um next thing here I'll show you is just
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the capital market assumptions. Um we have three different analysis methods in the software. The default is using
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historical, but we have some users who maybe prefer to use a traditional Monte Carlo and they may want to go in here
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under the capital market assumptions, hit custom, and put in their own custom allocations. Here's where you can do so.
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Main thing to remember is to just scroll down to the bottom here if you're putting in those custom allocations and
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to save those allocations that you might change.
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And then last thing here is just the default values if you did go ahead and change those c those capital market uh
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assumptions. You can go into the analysis method here and then just change it from our default historical to
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traditional Monte Carlo or regime based Monte Carlo based off of the capital market assumptions that you have decided
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to customize or use. And it's important to note this will impact all of your
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households going forward. So, if you have some existing households that you've already set up, um those will not
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be impacted by you making this change. So, again, as a new user, if you do want to say always use the traditional Monte
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Carlo, it's nice to do it up front, just so that way it impacts all the plans you will create from this point on. Okay.
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And then let's get back to the main households. And now, let's really talk into how do we actually add a household
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and get things going in income. Uh in the top right of our screen here, one thing you'll see is this example
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household. So, we had a few user ask that, hey, you know, do you guys have sample households that we can play with,
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maybe see how it's built? Um, so if you click that example households button, you'll be able to load a retired household example or a pre-retirement
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household example. This really works well if you're looking for a sample household just to kind of click through
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to get used to the software or to just see how we might build a full household here. Um, I know some of our users will
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also maybe present a household to a prospect. Don't necessarily want to show like a real client's information. So,
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some of them do like using one of these pre uh built models, these uh pre-built example households as the ones they
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might show to a prospect. Um, next here is import households. So,
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some of the integrations like Red Tail, Orion, um allow uh household import. So,
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if you are using one of those integrations, you can go to this import households. Let's say here we have Red Tail set up. We can search our household
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name. It'll bring you the full list of matching households. And then that also gives you an easy way to import full
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household data into income lab if you're using one of those integrations that allow that. Um, not all the integrations
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allow for the household import. So again, if you go to that integration data points or that integration overview
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article, that will tell you your specific integration and if it does or doesn't allow the household import
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functionality. Okay. And then from there, if you are building a household or adding a
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household from scratch, here we can click add household. Um, and there's a few options here. And so I'll take a
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little bit of time just to talk talk through each one. Um, from kind of least uh least of friction to maybe the most.
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Uh, the quickest you'll see is the AI plan builder and our AI tools will really be some of the easiest ways to
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build a household in income lab. For example, with the AI plan builder, you can click that button here and this
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allows you to select any file or files you may have and drop it in here. The AI
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will read all that information and build the household for you. So, for example, we have some users who maybe have their
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own client questionnaire, who maybe have clients send over, you know, several different documents if it's a prospect.
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And so, imagine just being able to take all that information your client might send or that you might gather from your client, uploading it here with the AI
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plan builder. You can even type or paste information. So again, we have some
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users who maybe meet with a client and they have a meeting transcript um and they will just paste that information in
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here in addition to the documents. The AI will again take all that information and build a household for you.
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And what you'll see here is we can see uh when the AI is working on a household, it will keep it um in the
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background, but you'll be able to get the notice here from the bell icon or you'll see any of your households that
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are ready for review. So, I'll click that button here and just go to a sample household. So, once the AI is finished
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reading a household, you'll see that it's ready for review. You can go ahead click review here. And this is just a
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simple page to kind of confirm that it grabbed all the pertinent information or if you have any changes you need to
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make. In the top right here, it'll show you fields that weren't un that went undetected by the AI. So, you can skip
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to those fields. You'll see them mark in yellow. So, let's say if the client sent over information but didn't tell us
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their state of residence, it will highlight that in yellow. We can quickly change that and then it'll go to green.
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So, this gives you just an easy way to review that information before you scroll to the bottom and actually have it create the plan.
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Some of the other AI tools too that I'll just quickly mention here is the AI interviewer. Uh, imagine this one. if
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you want to send the client a link, they will then uh get that link and be able
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to have the AI ask them some questions. So, similar to how maybe you might have a questionnaire, um you can it'll, you
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know, ask them their name, birthdays, state of residence, accounts, and they can essentially kind of fill it out over
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their computer on their phone. It'll grab that information and give you that same type of household to review. And
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then our latest feature here that we just launched this morning is the AI Scribe. Uh this one is similar to how
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we're having a Zoom meeting here. You can imagine setting up the AI scribe and as you're meeting with the client over
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Zoom and just having that natural conversation, it is not only gathering all the data from that meeting as far as
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things relating to an income lab plan. So assets, expenses, uh savings, all of that information. And then after your
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Zoom meeting, it will then take that information, create a household for you here, and allow you to review and save
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that household. So, another way if you use Zoom to really have just that natural conversation and have the AI do
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the work as far as getting your household built. So, outside of the AI tools, the other
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options you have is just our quick create option. This here again, if you are just meeting with a client or a
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client sends you just some simple information, you can enter their client information, portfolio, all you really
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need is at least one account to build a household and income lab. But here you can, excuse me. But here you can see all
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the different data points available. So other assets, social security, other income, um, anything you build a
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household, you can do that really quickly here. It's designed to really allow you to take, you know, 5 10 minutes and get that information done.
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Um, as well. And then, um, excuse me.
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The last option here is the standard. This is really where you're going deep, really building all those inputs. um I
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will actually show you a pre-built household just to show you that standard flow and that is kind of where we will hop into the next part of our
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presentation. So let's say if we are kind of going through that full standard flow here
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start with this information. Click the pencil icon. So when you first get in here you will first see that you'll have
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four tabs open. Your plan info, assets, social security and other income. This is essentially allowing you to kind of
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really put in deeper details outside of just again having the AI or the quick create set up the household for you. Um,
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while you only see four tabs here, the thing I wanted to point out just with this flow before I go to another household is you'll see the plus sign on
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the right. So, as you're maybe looking to add liabilities, savings, expenses, and insurance, you can just click that
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plus icon here, and that's where you'll see uh the option to add those additional sections into your plan. And
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I'm going to hop back out here and actually go to a plan that we fully built out just so you can see kind of what a full detailed plan uh looks like
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here. Okay. So, back in this pencil. So, here
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I've got all of my different sections and we'll just take a few minutes to kind of walk through the main things you really want to capture in each of these
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sections. So, first on this plan info, this is where we're going to give our plan a name. Um, I will show you after
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the end of this how to actually copy and build different plan scenarios, but it's really helpful here if you're building
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different scenarios to actually give each one a unique name here. Um, next is a state of residence. That's really
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important here just because that's going to tell us what state taxes to pull into the plan. And you have this description
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field here where if you are building different scenarios, just a helpful place to actually put in quick descriptions on maybe the unique uh
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setting or scenario you're building out in this specific plan. And then at the bottom here is where you
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can select uh the client's retirement start dates. Uh if the client is current currently retired, the default will just
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keep that checked on. If they aren't currently retired, you can uncheck that box. Use the calendar icon here to put
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in the year and the month of their retirement. If you have a situation where you have a twoerson household, but
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let's say they both retire different start dates, you'll see this toggle at the bottom where you can select which one you want to start the income plan
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at. This essentially lets the software know when we go to the dashboard, you know, what that true first month of retirement will be and when the plan
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clients plan to start pulling uh withdrawals from their portfolio.
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And then next is the assets page. So, as I mentioned earlier with those integrations, if you have an integration
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that doesn't do the household import, what you can do here is create the initial household and then get to the
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assets page and then click add linked accounts. And then from there is where you'll see the drop down of all your
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active integrations. And then similar to the house import, search their name and you'll see the list of all the clients
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that match that name. And you can then pull in their accounts from here on the assets page.
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You can also just manually add uh any of your accounts here just by typing into these field boxes here. Um what you need
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to actually add an asset here is I'll delete this one is the account name. The
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account type from this dropdown you'll see we have a lot of different account types. So whether you're putting in
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different qualified accounts like 401ks, IRA, things like that, your Roth accounts, you can scroll down here and
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just different types of inherited accounts or other account types. We essentially try to cover our basis here for the different types of assets that
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you'll be adding into the software. Then you'll select the ownership and put in the balance. It's important here
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throughout the software as you can put in just a simple information. The gear icon will present itself when you kind
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of put in the required information. So that way you can add more detailed information without it always being
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front and center. So we can click the gear icon for example when we're doing investment accounts. And here's where we
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can set up the asset allocation for the account. by default uh without you maybe
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bringing that over from an integration or using model allocations we will use our riskbased defaults which this
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moderate here is a 60/40 portfolio I can make that more aggressive up to a 9010 or all the way conservative to a 1090
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and you kind of have those different levels in between so this is just a quick and easy way to set up that asset allocation um one important thing to
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know is with the asset allocation you're really trying to get to your overall target allocation and not really getting
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into kind of the specific nuances of the exact allocation here. As long as you kind of get that overall target, that is
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pretty much enough to get to um a really good plan in income lab. You can really
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uh put in your customs that with the custom, you can select custom, reset to zero, and then you're essentially going
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in and entering it at the asset class level. here. As I mentioned earlier, one
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of the benefits of having your model allocations is that if I have those models built, instead of using the
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riskbased defaults or having to do the custom on each one, I can simply click model allocations and then let's say use
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my aggressive model, moderate model, whatever you would have named it. This again will really save you a lot of time
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if you kind of have those pre-built allocations and you'd like to just use that on the fly.
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Um a few things I will talk as well that you may do with specific allocate uh assets here is um distribution settings.
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So let's say for example you have an account here where it's an inherited IRA and we have to take those distributions
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in a certain time frame. You will see on any account here that you add the option for distribution settings. Um once you
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click that this essentially allows you to override the software and kind of put in more of a custom distribution for
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this um account. So here we can say yes or no for currently taking distributions
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from that account. We can select the frequency. So whether it's monthly, annual, it's important here that anytime
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you have it annually, the software is reading that as happening one time in the year. So really taking that full
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lump sum once that year. Um best practice we found is to keep things monthly unless truly, you know, the
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client's kind of taking one lump sum once a year. Then you can select the uh start date as well as the final date. If
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those distributions continue through the end of the plan, we can check the box and set that up as well. The stretch
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method will essentially try and stretch those equal payments out throughout this time frame that you've selected. The
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dollars option here will allow you to select a specific dollar amount here that's coming out monthly as well as put
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in your own inflation rate. Um, you can either just have it automatically adjust for inflation, which will use our
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default settings, not adjust for inflation, which just keeps it flat, or put in your own custom inflation here if
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you're using that dollar amount. The percentage here will essentially allow you to show an annual percent that will
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be withdrawn out from this account. So, you have a few options here to really customize if you have those unique
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situations where the client is saying, you know, pulling $5,000 a month from this specific account and we wanted to
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make sure it matches in our plan. Okay. Um, one quick note too, just as a
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best practice, if you did change the asset allocations here, let's say, and we and we saved a new asset allocation,
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you want to uh click this button here just to recalculate, and that'll recalculate the average return and the
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standard deviation uh for your overall portfolio if you're making those asset allocation changes. Okay, so that talks
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about investment accounts. Next is annuities. Really quickly here on annuities, we're not going to get too deep on it. Really just showing that
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with the annuities, if you are adding annuities into a plan, you can give it a name, select the type, whether it's
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variable or fixed index. Similar thing here to select the account type. Um, but the main thing for the annuities is to
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click the gear icon and go to your annuity settings. Here with your annuity settings is where you can really put in
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all those different uh inputs, bells and whistles that come with the annuity. So whether that's your benefit base here,
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your guaranteed withdrawal amount, this tab will really allow you to model how that benefit increases before uh
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withdrawal phase, after the withdrawal phase. Crediting methods is where you enter those crediting methods. If you're
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even modeling Roth conversions from an annuity, that's an option here and you can do that from these settings. So main
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thing with the annuities is to just know that if you are putting it in, you're most likely going to enter the main information and go into your annuity
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settings and put in that additional detail for the annuity. Um, one of the things I will call out is if your
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annuity has that income writer, that's where you're using the living living benefit option, but if you're using um
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like a growth annuity that maybe doesn't have that income writer um and it's really just like a growth annuity there
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um and they're not turning on the income, that's really where you're going to use custom plan. Um, and similar once
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you do the custom plan, you'll see similar to the uh investment account, the distribution settings tab here where
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you can then further specify specific distribution settings or leave them blank if again they're not pulling
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income from that annuity. I call this out a little bit in the
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settings, but throughout the software, you will always see these green icons here. These is where these are where we
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put really quick uh help guides in the tuto in the software for you and you can even access different tutorial videos
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here. So again, if you're coming back and say, "Hey, how do I enter that annuity?" Come to that page, click the green icon, and you can watch a quick
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tutorial video here. Uh banking accounts are more think of that as kind of emergency fund or
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accounts that the client has but isn't really going to use to funnel uh income from. And so here you can add those
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banking accounts here as well. and other assets. Most often we're seeing folks add their homes, um, real
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estate information here. Uh, if you work with business owners, you can add their businesses. And the one thing I'll call
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out here with the other assets is if you click the gear icon, you can use this uh, to model a planned purchase. So,
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let's say for buying a home later, we can model that planned purchase. Or if we're including a planned sale, we can
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check that box and model the plan sale and selling that home here later at some
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point in the plan. Okay, before I go to uh social security,
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I'll actually quickly jump to liabilities just since we're on the real estate conversation. So, if you did add a home, most often we see folks go to
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the liabilities here and then add that mortgage. So, here in the liabilities, you can add your mortgage information in
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here. um put the type mortgage, put the balance. Uh important to note when you see this toggle, this is kind of a
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either or. So when you're modeling in the mortgage, you're either using the dollar to put in a payment amount or
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using the percentage sign to use put in an interest rate. So you only have to do one or the other here. And then you can
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put in the end date. And again here with the gear icon with your liabilities, here's where you can really set up how
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the they are paying down the liability. Um so we've got our payment amount here. If the interest is taxdeductible, we can
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check this box. We can mark it as monthly and we'll talk about expenses um
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later in this presentation. But by default, because this expense stops at some point, the software will treat it
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as an other variable expense. Um and you also have the option where we have some users who may be saying, uh we're
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actually going to fund the payments from the portfolio for this mortgage during pre-retirement. So, we can check that
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box and again have the software pull funds from the portfolio in pre-retirement to pay off the mortgage.
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And if you're paying off early, you can check this box and put in that early payoff date. Again, just shows you the
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different options here as far as adding liabilities like a mortgage into your plan. We're going to go back here and
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talk about social security. So, when you're adding social security on this page, the first option here is
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to just give you a yes or no. are you including social security benefit in the plan here? We'll say yes. And then we'll
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see the option below here whether we want to put in a manual entry or estimate. Um the main best practice here
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to know is you only want to use manual if the client is already receiving
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social security. So if my client is currently receiving social security income, I want to then put manual. From
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the manual input, I can put the benefit start date. So when did they start getting social security income? And then
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I can put in the currently benefit amount. So how much are they currently getting in social security? The estimate
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is used in every other case where the client hasn't yet started receiving social security. Um and with the
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estimate we give you a few options. So whether the client has their statement here, we can use the primary insurance
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amount and that's going to be their amount at full retirement age. And here we can put in that monthly benefit
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amount. But with the estimate, we also give you a few different estimation methods. So benefit at 62. Earnings
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history is if you have that earnings history, you can put that in here. I would say that's probably not the popular one because most people don't
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have that information or it's more timeconuming uh outside of just entering one number like the primary insurance amount. You can use annual wages here if
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you just know maybe the client makes $100,000 a year and we just want to use the annual wage as the estimate value
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there. Or benefit on specified date. Again, we can put the monthly benefit, the date that benefit would apply, and
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that will be what we use for the estimation. Once you set up your uh inputs here, you
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then want to click calculate options. And what you'll see here, just reset
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this, is in a twoerson household here, we'll see the slider at the bottom. And we can essentially then use the slider
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to show, you know, based on when they decide to take social security. Maybe they do want to wait till 70 instead of
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1,600, right? Waiting till 70 here gives them that benefit about 1984. So just
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allows you on the fly to kind of quickly see how when the client decides to take social security and how much benefit
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they'll get based off the estimation value you put in here. One of the things you'll notice is let's say if you have
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uh kind of a spousal benefit situation um where one spouse is going to kind of get that 50% of the remaining spouse,
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you can simply just put $1 or $0 in this one. in the software here. If we're getting the 1,600 for Matt, we'll
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automatically calculate the spousal benefit. So, we can see Mary here will get that 800. So, that's just a simple way if you want to model that spousal
27:22
benefit situation here. From there, we will hop to our other income tab. Here's where you're really
27:29
adding any sort of other income the clients may have, whether that's pre-retirement or in or during retirement. So, here Mary's still
27:36
working in our plan here. So, we can put in the salary for Mary. um important when you're adding these uh cash flows.
27:44
Best practice here is to keep everything monthly. Again, otherwise if you put in annually, if I put in an annual salary
27:50
amount here, the software might say every January she gets the full, you know, $100,000 uh check, and that's
27:56
really going to show a lot of spikes in your plan and throw off a lot of like your different cash flows in the
28:01
software. So, best practice here is to keep it monthly. The other thing as well with like salaries is if you have her
28:07
retiring, you know, halfway through the year. Again, if you do it monthly, we'll actually show that last year of, you know, a halfyear salary of just giving
28:13
her credit for that full, you know, uh, full salary amount if you put in an
28:19
annual cash flow instead. So, really want to keep that. That's our default. It even tries to call that out for you here. Um, that you really have to go out
28:25
of your way to kind of make it an annual cash flow. U, but here we can add the salaries pre-retirement. For a salary,
28:31
we want to go to the tax treatment field here. Scroll down to the bottom and call it wages.
28:38
The reason why is with the gear icon when you have a wage. Here's where you can put in the deductible amount. So, so
28:44
that way you don't overestimate the FICA taxes tied to the salaries. Um, the deductible amount just allows you to
28:51
enter how much is maybe being deducted pre-tax for savings, benefits, things
28:56
like that. And we can enter that number here uh in the deductible amount field. And then below here, you'll see this
29:02
pretty consist consistently throughout all the inputs is setting up the frequencies. So recurring shows that
29:08
it's a recurring cash flow every one month here. If we did want to make this an annual uh input, we would then change
29:16
the time period from month to years to make that annual. If it this is a one-time cash flow, maybe this is like
29:22
an inheritance coming in one time, you can click one time and then that'll get you there as well. And then below is
29:28
where you can set the start dates, end dates. Um, and if this is a joint cash flow, you can set that up as well.
29:36
All right. So, here, just in my example, I've got Mary salary. You know, Matt has the pension here. Maybe we have some
29:42
long-term uh care income. um if they have a long-term care policy. I'll show
29:47
you the insurance, but you do want to add that as a long-term care income if they're actually going to turn that on
29:53
and see those benefits come through. The difference here with the long-term care income is that we just want to call it
29:58
not taxable so that way it's not impacting their overall taxes. Pensions and things like that here, we'll just
30:04
call the tax treatment ordinary income. Um and so that's kind of a simple one. Uh the one thing I'll call out with
30:10
pensions is sometimes we have users with clients where their pension is exempt from state taxes. So if you do have that
30:16
option, uh you'll come into the gear icon and check the box for exempt from state tax.
30:22
And if there's some type of spousal benefit on the pension, the end date
30:27
should be sec ends at second spouse's death. And then you can select yes for this is a joint plan and actually put in
30:34
the amount here. So if uh the pension is 50% here, so the,000 drops down to 500
30:40
after Matt's death, we can put the 500 here under amount after Matt's death. And that essentially is how you model
30:46
survivorship um tied to a pension. Okay. Next here is savings. So here in
30:53
our savings tab, here's where we are modeling. So pre-retirement clients are putting money into their 401ks and doing
31:00
the savings in there. Um, so main question we get here from users is how
31:05
do we handle an employer match? Um, and there's really two ways to do it. It's really based on advisor preference. Some
31:11
of our users will just call it Mary's 401k plus employer match. Put the full amount here, have it going into Mary's
31:17
401k. That's simple enough. Some of our other users may break it out as a separate line item. If you do that as
31:23
well, you'll just create a line item here called Mary's employer match. Show it going into the target account and do
31:29
that amount here. So really just your preference on how you want to see it modeled in the life hub and in the plan.
31:36
The one thing I'll call out with the savings here is to just make sure your end date has a stopping of Mary's
31:41
retirement. Otherwise, you might see a really large balance here just showing that they are constantly uh saving the
31:47
income into the portfolio. So here on the savings really just want to make sure we model it to stop at Mary's
31:52
retirement. and it'll read the retirement start date you had on the plan info page and make sure that it
31:58
stops the month before then. All right, as we get through our last two sections here, next we'll talk about
32:04
expenses. It's really important um to note that in our first plan where we only saw the four tabs here, you don't
32:12
really have to add expenses into our plan. Some of our adviserss will like to have a plan where they're really just
32:17
modeling, okay, you know, based off what the clients have, you know, based off their resources, what can they spend.
32:23
And so, in order to do that, the software is going to tell you what that retirement paycheck amount is. So, in that case, you don't have to put in
32:29
expenses. You can simply just build that plan and get to that retirement paycheck amount. However, if you do want to add
32:35
expenses, maybe for comparison or maybe to dial in on a plan where you're focused on those expenses, you can come
32:41
to the expense tab here and you'll see two options. First is baseline expenses. It's
32:46
important to note the baseline expenses are really expenses occurring through the entirety of the plan. So really want
32:53
to put in just normal baseline expenses here. Something that we're expecting to kind of be occurring every month of the
32:59
plan here. You can enter the total amount. So let's just say 5,000 is our baseline expense amount. Or you can
33:05
itemize if you're trying to kind of build more of a detailed budget. We do see most of our users just kind of prefer to do enter total just because
33:11
it's easy kind of quick uh to that input. Um and then the one thing we'll call out
33:18
here is this change this button. So there's two ways to run a plan in income lab without the expenses. The default
33:24
just says what can I spend and that essentially is driving towards that retirement paycheck where the software
33:29
will take all the resources you've built and tell you what that spending number is or that retirement paycheck number is
33:36
for your clients. However, if you add those expenses, that's where some users might instead want to say, "Hey, instead
33:42
of the software telling me the spending number or the retirement paycheck amount, I know in this case, my clients
33:48
only want to spend $5,000 net of tax." So, here I want to then run the plan to
33:53
say, "How can I spend $5,000 net of tax?" I'll show you two examples on how
33:58
that looks like. But essentially, the main thing you might see here is if the client has done well and they have a lot of resources, maybe the software says,
34:04
"Hey, you can spend $7,000 right in your as your retirement paycheck amount." But
34:11
if you put the option here for how can I spend 5,000, that retirement paycheck amount will essentally go to a budgeted
34:17
spending number of exactly 5,000. Really just depends on again how you're trying to run the plan. But just note there's
34:23
those two ways in there. Um, some of our users might run a plan that says what can I spend? Copy that plan and and have
34:30
it run for the how can I spend 5,000 and kind of use that as a comparison.
34:36
Um, and then the last expense tab here is other slashvariable expenses. It's important to note this is just for
34:42
unique expenses or lumpy irregular expenses that start or stop at some point. So here long-term care is one
34:49
example. I'll go into it a little bit more, but we do see users add a long-term care expense here. And with
34:55
the long-term care, this one's unique in that with long-term care, people are sometimes uh wanting that plan to stop,
35:01
you know, based off the end of the plan. And so here with that begin date option, if you have a long-term care expense,
35:06
you can actually choose the from end of plan option as the be start date. And
35:12
then it'll tell you, okay, how many years before the end of the plan do we want that long-term care expense to
35:17
start? I'm mainly calling this one out because we do find that long-term care being so unique that people are really
35:22
kind of trying to address it for the end of life spending is why we created that specific option here when you're trying
35:28
to model those expenses. But your other kind of other variables might be, hey, maybe they're doing travel, you know,
35:33
for about 20 years early in the plan and so we want to maybe plan for this kind of extra uh travel expense. Uh maybe
35:40
there's kind of a one-time expense where we're buying a new car in a few years. So, we want to model, you know, a
35:46
specific one-time expense. Important thing to know with your other variable expenses is that the software will, you
35:52
know, come hell or high water, fund that expense. So, if we have that car for
35:57
$20,000, we will see an additional $20,000 pulled out to make sure we are covering that car. It's a great way for
36:04
kind of doing what if planning to say, hey, can we afford that car or what impact does doing this car purchase, you
36:09
know, affect kind of our normal baseline spending? Um, a few of the unique types here that
36:15
we have is uh in the other variable expenses. I talked about the medical here like with the long-term care, but
36:21
if you're doing QCDs, you can do uh the type as charity, you'll see that it automatically max marks the expense as
36:28
taxdeductible. So again, if you have clients who are kind of doing charitable giving or you're just modeling the impact of QCDS, here's where you can add
36:35
that as an other variable expense. Call a charity and put that information in here. Uh if you have clients doing 529
36:41
planning, you can call the expense education. If they have a 529 account, it will uh funnel the expenses for the
36:49
education from the 529. And uh if you have clients with an HSA, similar thing
36:55
here, we can call it medical and it'll make sure that we are paying our medical expenses from that HSA first. So just
37:01
some uh types that kind of carry a unique uh property. Okay, last tab here
37:06
before we hop out of our edits here is the insurance. So here we can put in things like life insurance. Uh put in a
37:13
term or permanent insurance here. And then we can click the gear icon and just put in uh the cash value tied to that
37:20
and the amount of uh premium. So how um are they actually um kind of paying for
37:26
that life insurance? Important thing just to know with the expense is uh life insurance is um it doesn't really come
37:34
into play unless you have a unique scenario where you're modeling one client passing away. Otherwise, you'll essentially just see it as an input in
37:40
your plan and more of a conversational piece. But if you do have a situation, and I'll show you how to model this,
37:45
where you're planning on one client passing specifically at one point in the plan, that's really when that cash value
37:51
and that life insurance will uh come into play. Okay, so that really covers in deep detail all the different inputs
37:58
inside building a plan. I do like to call out that you can really build these plants at a high level or put in as much
38:03
detail as you need. As a new user, best practice is to really start with kind of your simple plans here and then as you
38:10
really get comfortable with the software to maybe work on your more detailed plans just because if you really start with your most detailed plan, you might
38:16
get lost in the sauce and it really um we find just an easier experience for users to really get to know the software
38:21
initially with kind of an easy client or an easy household before they really start kind of diving deep on maybe more
38:26
of those complicated scenarios they may be running. Once you're done, you can hit finish. But here I don't want to uh
38:32
make any changes here. So I'm just going to go back to my dashboard. And then you will get taken to this income dashboard
38:38
here. And right away what you can see from this dashboard again as I mentioned is
38:44
um we have our projected balance at our start date of January 2027. This is
38:50
including all the savings inputs that we've made into the plan. In each of these sections, you can click view more
38:56
and that just expands it here. So on the balance we can see the different investment accounts that we've added those annuities all that information as
39:02
well as the overall asset allocation here. And then the next box here is the
39:08
retirement paycheck. So again, this is where the software is going to tell you based off of all your resources. The
39:14
clients here have a retirement paycheck of $7,750 a month. If you remember the display
39:21
settings I mentioned earlier if you do want to quickly toggle and change that, you can click this button here in the
39:27
top right. And this again just gives you an easy way on the fly to say, "Hey, maybe we want to look at that from an
39:32
annual perspective instead of monthly. Maybe we want to look at a gross number of tax instead of a net of tax number,
39:40
real or nominal." So nominal would be future dollars. Real is today's dollars. You can quickly kind of change the
39:45
toggles here to choose the values that you want to look at when you're on this dashboard. If you have those other
39:51
variable expenses, some advisers prefer maybe not to see that variable expense included in here. So that way they can
39:57
just talk about here's your normal kind of baseline spending. But here if the clients maybe had added, you know, some
40:02
of that the travel, maybe the car, we can toggle that variable expense and say, you know, plus your other lumpy
40:08
items, here's really how much we are pulling from a retirement paycheck to cover all of your needs and wants.
40:16
You can also then click view more here. And here's where you're going to see the breakdown of where that full retirement
40:22
paycheck is coming from. So, in that first month of retirement, Matt has started his pension and we're taking the
40:28
rest of the income from our portfolio withdrawals. We haven't started social security yet here, but if we did, we
40:34
would see social security show up here as well. Um, there's a quick settings here that
40:40
I'll briefly talk about here. When you're on this dashboard, um, here's where if you, let's say your clients do
40:46
have a legacy goal of how much they want to leave behind in their portfolio, here's where you can click that show
40:51
settings button and enter the portfolio legacy goal.
40:57
You can check this box to have that legacy adjusted for inflation. If you are changing some of your asset
41:02
allocations on the fly, you can do that here. you want to click the click the drop down here to select which specific
41:08
account in the portfolio you're changing that asset allocation for um and then before I talk about the income settings
41:14
I'll talk about the longevity setting so as I mentioned here in the software we
41:20
are setting the plan length based off of um actuarial data here from retirement
41:25
participant plan so instead of you kind of putting in a specific end date um which you can do the initial default
41:32
will use uh the slider here where you can just select whether these clients expect to live an above average legacy
41:37
below average or much longer than average and then based on your settings it will give you an overall plan length.
41:43
This is intended to cover both lives here. So again planning that you know the 31.8 years will cover both people's
41:50
lives here and we do have um about a 5-year buffer in here just to make sure that as you are uh living out this plan
41:57
we also update the longevity as they go along. So just making sure you never run to a situation where we've
42:03
underestimated the legacy um or the longevity here. In this case, the software will just update it. So that
42:09
way we always have a few years buffer to make sure the clients have assets to live from. Um, but in a situation where
42:15
maybe you are modeling one of the clients uh passing early and just want to see the impact of that, this could be
42:21
maybe kind of some of those uh more serious health situations, you can click the calendar icon here and this will
42:27
allow you to put in a specific end date for that client. Uh you can actually do it for both clients here if you are
42:33
wanting to kind of put in the specific end date for both of them. But the default here is going to use that slider
42:38
based off of the actuarial data. Um be to talk about the income settings.
42:43
I'm actually going to click into the guardrails here. Um so in income lab, one of the biggest um features for most
42:49
of our advisers is that in income lab clients don't fail in in these plans. They adjust. So while we've got our
42:55
retirement paycheck here, the guardrails really set those spending uh thresholds here based on the portfolio. So that way
43:02
we know when we might need to have a conversation about making an adjustment. And so here we're right now projected at
43:09
1.6 6 million when they start retirement. The guardrail shows that if they get to 1.8 million, then that
43:14
spending number would increase here to 10,300. If they drop down here to 1.2 million,
43:20
uh the spending number will drop down to 7,970. And actually, I've got um a household
43:26
here that I'm going to hop to real quick just to talk more about the guardrails in deeper detail.
43:35
And Malcoly, just while that's loading up here, a few questions came up on that that legacy goal and how it's impacted
43:42
um and how it impacts the plan. Maybe talk about that buffer we build in there as well, but I I don't know if
43:47
you're going through the test plan at all, but um just something where when we set a legacy goal, is that more of a
43:53
goal setting or just something that's, you know, going to not cause a plan to fail? And again, maybe we can touch on
43:58
how we don't fail a plan in income lab and maybe touch on that. Yeah. Yeah. Exactly. We don't feel the
44:04
plan. This is really more of a goal setting. So, really think of the legacy goal as, you know, if the clients maybe have a goal of, you know, leaving
44:10
$250,000 at the end, maybe for their heirs or just, you know, maybe for a
44:15
different charity. That's really where you're putting in uh that goal there. Um the software here, you'll see depending
44:23
on the size of the legacy, you'll see the retirement paycheck amount decrease based on the size of legacy that you've
44:29
entered. But one of the things in the software here is that with those guardrails, your adjustments will also be made with the legacy in place. So if
44:37
you do have a high legacy and the clients do have the resources for it, you actually may not see as many increases along the way because it's
44:43
trying to, you know, maximize the spending, but still make sure that they hit that legacy goal.
44:51
And yeah, right. I do I then I had the Q&A open so I I do see that um questionnaire that it is a little bit of
44:56
a shift in thought process and um yeah I think that's really one of the difference differences of the income lab
45:02
software that it's really centered around kind of how people think about spending in retirement and an easier way
45:08
for people to understand spending in retirement. So it's not this kind of past fail conversation. It's really
45:13
about you know you knowing your retirement paycheck. Now most people are used to their paycheck when they're working. So you've got your retirement
45:19
paycheck, but you also have these guardrails. So that way you know when you may need to adjust. And if you have
45:24
your legacy goal, you're kind of also keeping in mind how much you may want to leave at the end. And so your spending
45:29
will always keep that legacy goal in mind as long as with and with those adjustments.
45:35
Um, really quick here on the guards. I know we're coming up on our time, so I want to leave up uh some time for Q&A.
45:40
You can click into the guard rules here. And here with the guardrails default, you'll kind of start at this middle
45:45
moderate setting here. And the guardrails here just allow you to set, you know, how conservative or aggressive
45:50
your clients may want to be with their spending. Um, when you do have guardrails in a plan, we know that some
45:56
clients are maybe really conservative where they really want the guardrails to be set in a place where, you know,
46:01
there's going to need to be a major decrease in their portfolio for them to maybe make a minor adjustment. Um, and
46:07
so you can go all the way down to this lower guardrail setting. And I'll do it again, but you'll see that this lower
46:12
guard rail if we get more conservative just gets lower here, showing that we're essentially just creating more buffer
46:18
before the clients may have to make a downward adjustment. Um, but we're actually higher to the upper guard here,
46:24
showing that, hey, if you want to plan to spend less money now, we're probably going to be calling you more often along the way to say, hey, you can actually
46:30
spend a little bit more if you'd like. The way uh it relates to the income setting here is uh these guard settings
46:37
are just connected to this income setting in that this just allows you to see the target risk level that we are
46:42
planning for. So here at the lowest conservative setting, we are targeting an income that has estimated 1% risk of
46:49
overspending and a 99% risk of underspending. So in this guardrail philosophy, it's really a trade-off
46:56
between your risk of overspending in the plan and having to make that decrease or underspending and having to maybe a
47:03
chance to increase because when you're kind of living out retirement, we also don't want to maybe be so conservative that the clients underspent their whole
47:09
plan and left way more money behind than they wanted to. So that's really kind of where we're trying to fine-tune and find
47:16
that exact trade-off that the clients are comfortable with. The default setting you'll see here is a 20% risk of
47:21
overspending, 80% risk of underspending. And as we get to the highest setting
47:27
here, this is really your clients who maybe are saying, "Hey, we want to live our best life while we're young. If that
47:32
means there's a higher chance that we need a decrease when we're older, you know, we're fine kind of having that type of experience. So, we can maybe use
47:39
one of the more aggressive guardrail settings. The lower guardrail pushes in a little bit more and we're further away
47:45
from those increases. But again, it's showing that if we spend more money now, there's just a higher chance we might
47:51
have to cut back at some point down the line. There's really no right or wrong answer here. This really is just meant
47:57
to again allow you to really kind of factor in your clients who maybe are outside of that moderate setting and
48:02
maybe want to be more conservative or aggressive as far as their guard rails are set up.
48:08
Okay. And then from there, so as a new user, you know, we've got our dashboard here. This is really one of the main places you're really going to see and
48:14
kind of get into with the software when you first get in here. Next is really LifeHub. And I'll spend a few minutes
48:20
here in LifeHub mainly because this is really where our adviserss love to present a plan. You know, really see how
48:25
the plan changes yearbyear. The dashboard kind of serves as a great starting point of hey that first month
48:31
of retirement or that first year, you know, what is our spending? What is our retirement paycheck? What are those
48:36
guard rules we need to watch out for? But then lifehub really allows you to talk about well we built a like a
48:42
long-term plan here. Things will adjust along the way. Different milestones will be hit. How does your full plan look as
48:48
we actually live out this full retirement? And so we can get into LifeHub. It's fully interactive here. So
48:54
you can click each of these sections and expand them out. Some of our advisers like this approach just so that way
49:00
you're not seeing all the inputs at once. And maybe you can say, you know, let's really focus on that income and
49:05
those assets. But to expand the rest of the way, you can quickly click these boxes at the
49:11
top. And that essentially allows you to see the full plan here laid out on one screen. And what's neat here in LifeUp
49:18
is you have the timeline. So you can go year by year. So in the plan, if Tim Social Security starts next year, we'll
49:24
see that milestone here. We can get to that year and actually show, you know, that first year Tim's having 50 $15,000
49:30
coming in social security. Mentioned the car purchase. we can again or when they pay off that car, we can see when that
49:38
liability ends. So, it really allows you to click through each year and show how the plan looks to date and how it may
49:43
change along the way and especially when you've kind of got those unique uh inputs or unique expenses and things
49:49
like that. Um, one of the things I want to talk about really quickly is whether you're in LifeHub or the dashboard, you
49:55
may want to copy plans and build different scenarios. So, to do that, you can click the three dot icon here. You
50:01
can click copy plan and then that'll essentially allow you to just take these inputs and create a copy of this plan
50:07
where you can again make a different scenario. Maybe you're modeling a different outcome here. And so that
50:12
allows you to quickly copy your plans from there. Um if you do have those different scenarios on the left here,
50:18
you'll see this cool drop down. And so this allows you to quickly move through those scenarios. So, if I've got maybe,
50:24
you know, a Roth conversion scenario here where we maybe did some tax planning, we can kind of go and just quickly click into that scenario and
50:31
right from the life of page, that just allows you to move through your different scenarios here, right when you're on this page. And the same thing
50:38
um on the dashboard. You'll see that pretty consistent through any of the features here in the software.
50:44
Um, two call outs I'll make out um is you know what we found from a lot of our users is uh there's a lot of cool
50:51
features in income lab but really getting the foundational parts of understanding the dashboard understanding the lifehub how to really
50:58
navigate and build plans is a great way to get started. Then as you get deeper into the software that's really where
51:03
you can kind of then go to some of our other features here and actually let me look at the demo plan in this um like
51:09
our stress test here. This is going to really help with the question where clients are wondering well you know what if O8 happens again what if we run into
51:16
another you know global financial crisis you can actually stress test the plan here see how the plan would have fared
51:22
during that time period including the adjustments they would have had to make to stay on track how that impacted the
51:28
balance I'm giving you quick overviews here just so you see kind of what else is in here but again main thing we find
51:34
for a lot of users is if they can really nail down the dashboard and life up it really makes it easier as they kind of start then getting deeper into the
51:40
software to look at the stress test or even the tax lab here where we're now looking at optimizing our tax strategy.
51:47
So, we see our retirement paycheck. Clients may wonder, well, what about Roth conversions? How are we maximizing
51:53
our net tax spending or how are we reducing our tax bill? That's where in the uh tax lab here, we are going to run
52:01
different withdrawal scenarios for you, allow you to compare them, and really find the strategy that best fits the
52:06
clients. You'll have a tax strategy, a tax uh strategy heat map here. This is
52:12
great where you can click it, see all the different strategies will run um on the fly. This includes Roth conversions
52:19
up to Irma brackets. So, here we are tracking and modeling Medicare Irma. So, you know, if you're doing Roth
52:25
conversions, in some cases, you actually don't want to go above those Irma brackets because it kicks in that extra healthcare expense. So, you'll see those
52:31
Irma bracket strategies included here. One of the features of the heat map is you can sort by the different
52:36
strategies. So again, some of our clients here uh are saying, "Hey, you know, I'm really worried about the
52:42
strategy that maybe gives me the most net income. Maybe we're really concerned about our spending versus our legacy."
52:48
So you can sort and find the strategy here that gives them the highest net income. If it's a situation where they
52:53
are really trying to maximize that legacy goal, maybe we are trying to find the strategy that actually allows us to
52:59
leave the highest net legacy. So you have some really cool sorting features here in the heat map that you can do
53:04
that from. But on this main page here, you're really seeing, hey, if we look at, you know, our selected strategy one
53:10
here, maybe this is our optimal one and just comparing it to a taxable, tax deferred, tax-free strategy,
53:16
a more traditional strategy. What is the uh lifetime savings here? And that's
53:21
really what you see in this comparison of it reduce saving about 3.2% 2% in taxes, meaning they're going to save
53:28
about $428,000 in total taxes over the life of the plan, increasing their net income and even increasing their net
53:34
legacy. Again, a lot of great tabs here in the tax lab, but we won't get too
53:39
much into the weeds on that here as well. Um, and then, uh, Ben, I'll maybe
53:45
stop there really quickly to see if they have there's any more questions before, uh, I maybe talk about one more thing.
53:51
Yeah, this may something good to to kind of review as well instead of typing it out. But, uh, as far as like reviewing
53:56
plans annually, um, not only for tax strategies, but like the track and monitoring piece of of income lab, how
54:01
we update balances going forward with maybe touch on that. Yeah, great question. So, if one of the
54:07
features in income lab is to be able to the ability to track and monitor a plan. So, if you do have a plan, you know,
54:12
clients love this, hey, we want to follow it. Um, to really save you time long term, you can click the three dot
54:18
icon here and select track and monitor this plan. What that does is that that then tells the software, hey, we want to
54:24
then update this plan on a monthly basis automatically is what we'll do in the software and notify you when an
54:31
adjustment is needed. So, you can track and monitor the plan. If you have those integrated accounts linked, we will
54:36
update those balances. We'll um update the longevity of the plan. If you've got
54:41
social security starting at some point, right? It's tracking all of that, updating it each month, and letting you
54:47
know when an adjustment is needed. And so that's really kind of the last step here to really streamline your planning
54:52
process. And then once you do have a plan that is tracked and monitored, uh, let me see if I've got one here that I
54:58
can show you. Um, I don't have one in this plan, but oh,
55:03
actually, maybe I do. Um, you will also see a plan history tab here. Let's see. I don't know how long we've been
55:09
monitoring this, but yeah, not much going on here, but uh if you have kind of a full plan here and you've been
55:14
tracking and monitoring it, you'll also be able to go to the plan history, see how those changes along the way have
55:19
gone, and it'll even note times when you maybe hit a guard roll and made an adjustment. So, that's a great feature
55:25
in here again, if you are trying to really streamline that planning and kind of have the software automatically update those plans for you. Uh on your
55:32
main dashboard here, you will see a number for monitor plans. So that's kind
55:37
of a quick way to see, hey, which plans am I currently tracking and monitoring? And if you have a plan that does need
55:43
attention, that's where you'll see it here on the dashboard. So that's kind of your red sign here saying, hey, this one
55:48
has hit a guardrail or this one is now needing an adjustment.
55:55
All right. Um, let's see what other questions did we have in here. That's good for that. Um,
56:02
okay. Yeah, few more. Yeah, if there's any other questions, we'll definitely uh we've got a few more minutes, so please submit those
56:08
questions. Last thing I'll talk about here, as I mentioned, is just as you get going, there's additional resources we
56:13
have pre-built into the software for you. So, if you click your help and resources icon here, first is our AI
56:20
assistant. So, imagine all of our different webinars, all of our different help articles. The AI assistant
56:26
essentially trained on all the income lab information and is a able to surface that information to you on the fly. This
56:33
can not only be things like, hey, how do I set up a specific integration, but if you want maybe want to help get help
56:39
understanding a part of the software, you can even add have ask something like, you know, how do I explain
56:46
guard rails to a client and it will find the information from our webinars, which we
56:52
run webinars with other advisors. So, taking in what they're saying, different help articles here, and it will help
56:59
kind of give you some guidance on how to even explain things like guard rules to a client. Um, the best practice here is
57:05
you really want to get specific with the AI on, you know, how do I explain guard rules to a client, maybe a client who's
57:10
an engineer or a client, you know, who's maybe not so familiar with retirement planning. Um, just as you get more
57:16
specific, that kind of allows it to give you better answers back. Um, it's different than just kind of having a
57:22
general search terms. you're really asking it a question and you can kind of have a full conversation here with the AI assistant. Um, it's a great tool here
57:29
to just help you learn the software and kind of give you uh different pointers um and and help along the way.
57:36
If you are also someone who's kind of more comfortable comfortable just kind of self-guiding through the software,
57:42
you can open the self-guided training tab here. And then here we have all of our different features in the software.
57:48
And these are just inapp click-through guides. So, if you're saying, "Hey, I want to do a detailed dive on the Social
57:53
Security Optimizer." You can go to that self-guided training. And this is like going through a click-through training module where it'll kind of tell you,
57:59
"Hey, click here. Here's what you're seeing. Click next." And it'll really walk you through each of the features in the software. So, another great tool if
58:06
you're someone who kind of is comfortable learning on the fly and kind of doing your own self-guided training here. Um, we also have live support. So,
58:13
if you're saying, "Hey, I really want to talk to someone on the Income Lab team." best used for really quick questions
58:19
here. If you're trying to kind of get a quick question or you're maybe stuck somewhere and you really just want to talk to one of our team members, you can
58:25
click the live support, click chat with us, and then within a minute um or so, you'll kind of see one of our team
58:30
members pick up that request and start chatting with you on the fly. What's neat here is our team members will be
58:36
able to actually see what screen you're on and maybe even kind of guide you through there as well. So, it does allow
58:41
us to give you more of um live support um and really help you kind of get your
58:46
quick questions answered uh efficiently. And then you also have our help center that's really going to get you to our
58:52
help center here to access all of our help articles. Uh if you'd like to schedule a meeting with a team member and do want a more one-on-one training,
58:59
you can get to the help center and click that schedule meeting here and actually book a one-on-one onboarding uh or
59:05
training session with our team members as well. And then the last resource here is the community. Um we have a lot of
59:12
adviserss who want to learn from other adviserss, want to connect with other adviserss. So inside the community, you
59:18
can get to the community here. Um to actually engage with the community, you
59:23
do have to use a different username and password than what you actually use for your income lab account just because it's a separate uh uh platform here. But
59:30
this is a great place to ask the community a question, have other adviserss respond back, submit a feature
59:36
request, stay up to date on the recent announcements and releases we've made to the software. Just a great place to kind
59:41
of engage with our overall income lab community. And if you're trying to get access to future events or to see kind
59:48
of past events and watch the recordings, here's where you can see that information here as well. So, a lot of
59:54
great resources as you get started. Please don't hesitate to reach out to us. definitely take advantage of things
59:59
like the AI assistant, all those AI tools. The goal here is to really help you learn the software quicker, but also
1:00:05
just save time by building plans without necessarily having to do all the data entry yourselves.
1:00:11
Okay, Ben, I know we're on our time. Any final questions here before we wrap up um this session?
1:00:19
Yep. Not seeing anything through here, but thanks, Malcolm. Okay, awesome. Well, thanks everyone for joining again. It's been aann pleasure.
1:00:25
We'll look forward to engaging with you all. um with our team in the community.
1:00:30
Um and again, you will get the recording uh via email, but we'll also drop it into uh the community here. So, a great
1:00:37
place to again go back and watch this recording uh from the session. All right. Well, thanks everybody. Hope
1:00:43
you all enjoy the rest of your day. Thanks all.
1:00:51
Okay. And Ben, I think we can shut off the here. Yep.